Annual minimum, billed monthly. You can cancel after year one with sixty days’ notice. The money-back guarantee covers the full first year.
What does onboarding actually look like?
A two-week deployment. Your tenant lights up day one, your reps run their first calls by day three, and the first 1:1 brief lands in your manager’s inbox by the end of week two. We do the wiring; your team practices.
What happens if a rep leaves?
The seat retires. You pay only for active reps each month. The departing rep keeps their portable Sales Lab Score — their record, their property.
How do you handle procurement?
SOC 2 Type 1 audit is in progress; Type 2 follows in 2026. Single-tenant deployment by default. A DPA is signed on day one. Our security questionnaire pack is pre-answered and downloadable on the trust page.
What’s the money-back guarantee?
If fewer than 90% of your reps hit quota in their first twelve months on Sales Lab, we refund the full year — no negotiation, no exit interview.